№ 04 trust & safety
Trust isn't an afterthought.
Every flow on niwers — payments, seller verification, content, returns — is built on trust from the start.
Care — trust in the details
Where is shopping live?
Shopping is live in Türkiye and the US. Stores are coming to more countries — join your country's waitlist in the app.
Protected checkout
Your card details are never stored by us or the store (international payment provider, PCI-DSS compliant). Your money stays protected for 14 days even after delivery; every payment event is signature-verified and written to an append-only audit trail.
Verified sellers
Every store passes identity/business verification (KYC) before it can sell.
100% fashion, safe content
Every post goes through AI moderation; non-fashion and rule-breaking content is never published, and borderline cases go to human review. Report, block and appeal tools are built into the app.
Dispute resolution team
Evidence-based human decisions on return and order disputes.
Against fraud
Off-platform payment requests are flagged with a warning in messaging. Never pay outside the app.
Your profile, your rules
Keep your profile private if you want; follow requests let you decide who follows you.
Block, report, hide
In the feed and in messages: block accounts you don't want, report content, hide chats — all from inside the app.
Right to appeal
If your content is removed, you're notified of the decision and can appeal from inside the app; appeals are reviewed by humans.
Do-Not-Sell (US)
Users in the US can opt out of the sale/sharing of their personal information — your California privacy rights have their own page.
Your account is yours
We're closed to under-13s. You can freeze or permanently delete your account at any time, and request an export of your data.
The rules
What's allowed in the community and in stores is written down clearly. DMCA notices are handled through our registered agent.